Refund Policy
Your refund policy will include the stipulations regarding the 24-hour window for refunds if the procedure hasn't started and the requirement for clients to inform of any changes within 3 hours of signing up. If you need further assistance or have any other questions, feel free to ask!
If there is a default from the consumer side or if the consumer is not responding to the messages and calls of the legal teams and not providing all the document needed for the registration of complaint then the company is not liable to refund the legal fee paid to the company.